Privacy Policy

Effective Date: 8/27/2026 Big Dog Business Systems (“we,” “us,” or “our”), a DBA of 7th Wave Media LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including your phone number, when you interact with our website and services.

Information We Collect

When you fill out a form on our website, we may collect information such as:

Contact information: your name and email address
Business information: business name, trade or industry, location, years in business, number of employees, website, and social media links
Business operations information: the systems you use to manage jobs and customers, your marketing channels, and how you communicate with customers
Your feedback and goals: your own assessment of your business, your biggest challenges, and what you’re looking to achieve
Your phone number, when provided for scheduling or text communications

Any other information you voluntarily provide

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to understand site usage and improve our services. You can control cookies through your browser settings.

How We Use Your Information

We use the information you provide to:

Prepare for and personalize your consultation, including researching your business ahead of a call and building your report
Send you text messages related to appointment reminders, service updates, and other communications you have opted in to receive
Respond to your inquiries and provide customer service
Improve our website and services

SMS/Text Messaging

By submitting your phone number through our opt-in form, you consent to receive text messages from Big Dog Business Systems regarding appointment reminders, service updates, and related communications. 1-4 messages per week. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Once you opt out, you will receive a one-time confirmation message acknowledging your opt-out, and you will not receive further messages from us unless you opt in again. No sharing for marketing: We do not sell, rent, or share your mobile phone number or SMS opt-in consent data with any third parties or affiliates for their marketing or promotional purposes. Limited sharing for service: We may share your mobile phone number and related data only with subcontractors or service providers who support the delivery, technical operation, or customer service functions of our SMS program, and only under strict confidentiality obligations. All other categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with third parties outside of what is described above.

Data Security

We take reasonable measures to protect the personal information you provide from unauthorized access, use, or disclosure.

Your Rights

You may:

Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of text messaging at any time by replying STOP
Contact us with any privacy-related questions or requests

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us at: Big Dog Business Systems A DBA of 7th Wave Media LLC 200 Leeder Hill Dr #510, Hamden, CT 06517, USA norm@bigdogbiz.com